My future work placement

My future work placement:

Hello everyone,

Good morning or afternoon,

My name is Claire

I speak to you about my future work placement.

I choose to do my future training period in an agency of insurance, who is MMA or Mutuel Du Mans Assurance.

I chose this training period because the domain of insurance attracts me a lot, it is a job very interressant with which they have a contact with the customers. This training period is going to allow me of approfondire my knowledge in this domain.

My mission during this training period is to sell products of insurance. For it, it goes to faloir that I make of the phoning, that is I call people to offer them products, he also goes to faloir that I know all products of asurance sold in this agency and that I compare them with products sold by other rival agencies of insurance.

Characteristics of MMA:

The slogan of Mutual Of Mans Assurance is: " It is assured happiness ".

His head office is located in Mans.

Mutual insurance companies of Mans MMA is a group of mutual insurance society, multispecialist, which contacts at the same time the individuals, the professionals, the firms, the groups and the associations.

It counts more than 7 000 collaborators, 1 500 general agents and 2 000 points of sale in load of relation customer.

MMA is the 3rd network of general agents in property and responsibilities with more than 3 million customers.

Review:

MMA is a group of insurance from which origins go back up in 1828.

Since his creation, it blends in on a mode of mutualiste functioning: a general meeting of representatives elected by customers members has as load to name the directorate, to approve count and to validate the big orientations of the mutual insurance company. MMA is therefore member in full measure of the big family of social economy, some big stocks of which it draws:

solidarity, that is to say distribution and mutualisation of risks, with the primacy of the collective linked to worry to contact all; the humanisme, that is to say will has placer the man in the centre of all actions and to lean on the notions of respect, tolerance and listening.

Beyond her membership in the mutualiste family, MMA wants to assert a clean personality, exit of his history and was translated by an offensive advertising.

Stocks of MMA:

-Happiness:

The notion of happiness is essential for MMA. It is not a question of maintaining that MMA creates happiness at the customers, but that it guarantees the conditions of assertion of an existent happiness, or assure those who make it possible. This concept is translated by the first one left its slogan, « Zero worry »: the absence of worries which would come to harm the present happiness or its future realization.

-Dynamism:

MMA demands the dynamism, which corresponds to this concrete capacity of adaptation of the group within a context of competitiveness and performance. In the middle of this process are the collaborators and the agents and advisers MMA – true motors of action and performance in the daily. They promise to solve as quickly as possible worries met by the customers and show initiative and reactivity.

Creativity:

This notion of dynamism is supplemented by creativity, true trademark of MMA. Pillar of the strategy of firm, it takes sense, to MMA, creativeness or innovation, and applies as well to products, to services and to tools that in the organization.

Effectiveness:

MMA also demands effectiveness, notion which agrees, just like those of dynamism and creativity, as a philosophy of the action turned to the customer.

Nearness:

With nearness, MMA is resolutely situated on the field of the human being. That it is thanks to its network of 1 500 general agents and 2 000 points of sale across France, or by means of his communication which promotes the frank and direct reports, MMA proves to be the same time close to the customers and to be attentive to their wait. Observation, listening, availability and reactivity characterize the relations of MMA with his insured parties.

The simplicity:

Finally, simplicity aims at making easier the life of the customers via an approachable and comprehensible communication, a free access to information, and a direct report between the customers and their agents. She recalls trust, and expresses herself very of course across second left the slogan MMA: « zero blabla ».

So the peculiar identity of MMA is translated: by leaning on mutualistes, source foundations of a human and united comprehension of insurance, and some clean characteristics as happiness, which dynamism, creativity, effectiveness, nearness and simplicity. They draw together the outline of an underwriter « not as the others », to whom the customers will be able to find contentment: « Zero worry, zero blabla; MMA, it is assured happiness! ».